Home >  Return Policy

If for any reason a customer is not satisfied with the product, jonathoncharles.co.uk offers a 14 day refund or exchange policy or a full no questions asked refund, providing the item is still in its original packaging unused.

 

If you are returning an item please send to the following address with proof of purchase and please state what you would like us to do.

 

Postal Address: Jonathon Charles Menswear   Unit 6C   Sinfin Commercial Park  Sinfin Lane  Derby, UK  DE24 9HL

 

Always obtain a receipt as proof of posting and that the parcel is adequately insured.

 

Our stores are pleased to exchange a garment but can not issue any refunds, Refunds are only issued by the above address, however you can drop the items into the stores for return to Head Office.

 

Your statutory rights are unaffected.

 

Please note If a refund brings the total order below £75.00, a charge for postage will be deducted.

Please note that for hygienic reasons underwear and socks can not be returned.